Spokane, WA – October 20, 2014 – PacifiCAD Inc., a foremost provider of design technology to the Pacific Northwest, has announced that it has entered into a partnership with Eagle Point Software, developer of the Pinnacle Series for Autodesk Solutions.
The Pinnacle Series is a productivity solution, which uses multiform resources to help organizations overcome the everyday challenges they face in using Autodesk software. This cloud-based solution enables users to get the most out of their Autodesk Solutions with desktop and mobile applications that provide 24/7 access to workflow, training and support resources. Pinnacle Series is fully customizable with unlimited cloud storage, allowing organizations to house their corporate best practices and standard operating procedures.
PacifiCAD was looking for a way to bring design professionals the training, support, and productivity solutions they needed by providing a localized combination of content and services that connect customers to answers. Eagle Point’s reputation for providing the AEC Industry with solutions to improve productivity, back-office processes, project collaboration/delivery processes, and employee on-boarding is well known and respected in the design community. “We knew that the Pinnacle Series was just the cutting edge solution we were looking for to train, support, and keep people productive on key technology in the enterprise,” says Nick Wiebe, VP of Sales and Marketing for PacifiCAD.
By partnering with Eagle Point, PacifiCAD has been able to privately brand its own unique version of the Pinnacle Series known as PacXone™, a revolutionary platform for interactive training, technical support, remote assistance, and searchable content in a single, concise interface that is manned and supported by PacifiCAD’s Autodesk Authorized technical staff.
An Autodesk Developer for over 30 years and currently an AEC Industry Partner, Eagle Point recently enhanced the Pinnacle Series solution by allowing Partners to append the already robust content, making room for enhanced workflows, cheat sheets, how-to videos and training classes. This new release is also the platform for content localization within the local time zone for live training and support services.
“Eagle Point and PacifiCAD are definitely in sync with respect to connecting Autodesk software users with the right answer when they need help. We’re committed to improving our client’s productivity throughout the entire design experience,” said Randy Ambrosy, Executive Vice President for Eagle Point. “It makes sense for us to partner with the leading reseller and primary source of Autodesk in the Pacific Northwest.”
PacifiCAD will be showcasing PacXone™ powered by Pinnacle Series, at Autodesk University 2014 in Las Vegas, December 2-5. At the event, professionals from various industries will get to see just how the PacXone™ will integrate seamlessly with existing systems to revolutionize the delivery of training and support. PacifiCAD will also be celebrating 25 years of service and success at their anniversary party in Las Vegas during Autodesk University.
About Eagle Point Software
For over 30 years, Eagle Point has been providing the AEC Industry with solutions to improve productivity, helping organizations thrive. The strength lies in the ability to provide technical solutions backed up by human experts when needed. Since their inception, Eagle Point has partnered with over 30,000 organizations worldwide helping achieve business success. For more information, visit www.eaglepoint.com.
For 25 years, PacifiCAD has been an Autodesk Authorized Value Added Reseller and Training Center that provides the AEC, Manufacturing, and Plant industries with leading CAD software, support, implementation, training, and certification. PacifiCAD provides unmatched solutions backed by Autodesk Certified technical and sales teams who’s common goal is to live up to our mission of “Customer is King”. For more information, visit www.pacificad.com.
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