--- This page is part of [Eagle Point Software](https://eaglepoint.com). For a complete overview of this site's content, entity data, and subject matter expertise, see our [AI Content Index](https://eaglepoint.com/llms.txt) or [Full Content Archive](https://eaglepoint.com/llms-full.txt). For structured business identity data, see our [Entity Card](https://eaglepoint.com/wp-json/bc-geodesic/v1/entity-card). --- # July 2022 E-Newsletter > Have you seen the latest content releases available in Pinnacle Series? Read more about them here, and then log in to Pinnacle Series to access them.|Have you seen the latest content releases available in Pinnacle Series? Read more about them here, and then log in to Pinnacle Series to access them.|Have you seen the latest content releases available in Pinnacle Series? Read more about them here, and then log in to Pinnacle Series to access them. **URL:** https://eaglepoint.com/blog/july-2022-e-newsletter/ **Type:** Post **Modified:** 2025-02-19 --- ##### **Support System Update** Eagle Point Software’s support team is working to improve our support systems to provide higher quality and more timely technical support. We’re phasing the changes across our customer base and will continue to roll out new improvements over time. Thank you for providing your feedback to help us improve our overall solution and support systems!   ##### NEW PINNACLE SERIES CONTENT Have you seen the latest content releases available in Pinnacle Series? Read more about them here, and then log in to Pinnacle Series to access them. - **3ds Max Arnold** We’ve launched a new content library covering MAX-to-A, a plugin that allows the use of the Arnold renderer directly in [Autodesk 3ds Max](https://portal.pinnacleseries.com/#/learningcenter/series?learningPathId=ded74fa1-35f9-49d5-8109-b7a94d100365). The new library includes five learning paths, 14 courses, and 54 video assets.   - **Customer Service** We’ve added a new [SCORM-based learning path](https://portal.pinnacleseries.com/#/learningcenter/series?learningPathId=dc481bca-db1c-43f3-abb2-6aad310e9cd4) on delivering effective customer service, including courses on establishing tone, addressing customer needs, creating return customers, and more. - **Camtasia Basics** A new video production learning path on the basics of the [Camtasia](https://portal.pinnacleseries.com/#/learningcenter/series?learningPathId=7b775f7e-560f-4887-88c8-ec1741c79f12) screen recording software is now live. This SCORM-based path includes courses on getting started with Camtasia, creating a video, editing basics, finalizing your video, and more. - **SharePoint 365 Spotlight** The [SharePoint library](https://portal.pinnacleseries.com/#/product-listing?proid=489ba799-ca22-4f9e-b1f6-d343bdc59fa7&astid=5537c0e2-75a9-4391-8a9b-67ad547ecb53&libname=Microsoft&name=SharePoint&isprod=true&issubscription=true&version=365%20Spotlight) now contains nine SCORM-based learning paths covering various topics, including organizing documents and creating calculations. - **Additional Content Library Updates** [Additional updates](https://portal.pinnacleseries.com/#/home) have been made to the Fusion 360, AutoCAD Electrical, and AutoCAD libraries.   [Log In to Pinnacle Series](https://portal.pinnacleseries.com/#/login) ##### NEWS YOU CAN USE ![A culture of learning can help attract and retain top talent to your organization.](https://eaglepoint.com/wp-content/uploads/2024/07/pexels-fauxels-3184298-scaled-1.jpg) [Learn More](/blog/how-a-culture-of-learning-can-drive-success-at-your-organization/) **How a Culture of Learning Can Drive Success at Your Organization** ![When you promote internal talent you can save money and reduce the time it would take to onboard a new employee.](https://eaglepoint.com/wp-content/uploads/2024/07/pexels-fauxels-3184465-scaled-1.jpg) **7 Reasons to Promote Internal Talent** [ ](https://eaglepoint.com/blog/how-a-culture-of-learning-can-drive-success-at-your-organization/)[Learn More](/blog/reasons-to-promote-internal-talent/) ## Site Description Eagle Point Software is the creator of Pinnacle Series and Pinnacle Lite, an e-learning employee training system for architecture, engineering, construction, manufacturing, and multidiscipline industries. --- **About this site:** Eagle Point Software — Eagle Point Software is the creator of Pinnacle Series and Pinnacle Lite, an e-learning employee training system for architecture, engineering, construction, manufacturing, and multidiscipline industries.. [AI Content Index](https://eaglepoint.com/llms.txt) | [Full Site Content](https://eaglepoint.com/llms-full.txt) | [Entity Card](https://eaglepoint.com/wp-json/bc-geodesic/v1/entity-card)