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# Associated Engineering

**URL:** https://eaglepoint.com/case-study/associated-engineering/
**Type:** Case Study
**Modified:** 2025-02-06

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###### Software

- Pinnacle Series
- KnowledgeSmart

Case Study

Associated offers clients in Canada and worldwide a range of consulting services, including planning, project management, asset management, engineering, environmental science, and landscape architecture. Associated has been recognized as one of Canada’s Best Managed Companies, and regularly receives awards for its work on planning, studies, assessments, design, construction, training, and operational assistance for both public and private sector clients.

#### The Challenge

While building a network of nearly two dozen offices across the country is a lofty achievement, it does not come without growing pains. Associated Engineering’s staff is distributed across Canada, spanning four time zones and with its two farthest offices set nearly 3,300 miles (5,310 km) apart.

Even more varied than employee work locations are the skill sets they possess.

“What we wanted to do was start to establish a benchmark skill set for our various design solutions, so that we can have confidence in knowing what we’re delivering, regardless of which office is producing it, we’re getting consistent results,” explained Moore.

Some employees had previously sought out training from local resources or training centers, which failed to provide in-context learning and left the firm with employee skill sets that varied by location.

#### The Search

When Associated Engineering set out to find a learning management system, the leadership team created a list of requirements that would make or break a prospective solution.

Among these was the ability for employees to **access the system from anywhere **without a VPN. Associated was also interested in a solution that came** pre-loaded with content** to support its drawing production needs.

Other items on Associated’s wish list were the ability to** gauge usage** and other reporting statistics from the platform,** host its own content, **and appeal to more than 1,000 employees, each with a unique preferred learning style.

Team members’ **willingness to adopt a new technology** also played into Associated’s search for a learning management system.

“Obviously, different people have different learning styles… so we weren’t really sure how the adoption rate was going to be moving to a virtual, visual learning platform,” said Moore. “That was our big concern – if we build it, will they come and use it?”

#### The Solution

**With Pinnacle Series, Associated Engineering introduced e-learning across its offices quickly – **and without the additional burden of sourcing or developing training materials that would’ve been necessary had they created their own platform.

“If we hadn’t gone with Pinnacle, I think we would’ve been faced with a significant investment in effort and development requirements to achieve what we were able to achieve quickly through the Pinnacle platform,” said Moore. “Those were really the big advantages – that it was professional content, it was readily available to anyone from anywhere, and we were able to get it up and running very quickly.”

> If we hadn’t gone with Pinnacle, I think we would’ve been faced with a significant investment in effort and development requirements to achieve what we were able to achieve quickly through the Pinnacle platform.”

Associated implemented Pinnacle Series along with **KnowledgeSmart, a program that allows employees to take assessments and then receive training materials in Pinnacle** related to topics where their skills could use some improvement.

“These two platforms, in cooperation with one another, have allowed us to develop a really robust skills evaluation program for our organization,” Moore added.

#### The Results

“Through Pinnacle, we’re able to point them to these learning paths, and they can work through it without taking somebody out of production to sit with and orient them,” said Moore. “Instead of being half a day, it’s a few minutes of follow up after a new hire goes through the learning orientation.”

As for Associated’s initial concern about employee buy-in, **Pinnacle has won over even the most skeptical staff members** with it’s easy-to-find, on-demand content.

“To be able to find a two-minute video on specifically what you’re looking for has been really beneficial,” said Moore. “The fact that Eagle Point has invested quite a bit of effort into optimizing the search has really proven to be a valuable asset for those staff who weren’t sure at first, but have now come around and started to use Pinnacle more and more.”

> To be able to find a two-minute video on specifically what you’re looking for has been really beneficial. The fact that [they have] invested quite a bit of effort into optimizing the search has really proven to be a valuable asset.”

Moore concluded, “That’s valuable insight knowing that the material was made available and was actually consumed by the staff, which helps us develop robust programs with the confidence that it’s going to be used and leveraged.”

### Thousands of on-demand resources at your fingertips

With Pinnacle Series, your team gets on-demand access to libraries of learning content covering the software skills they need to know to work efficiently and productively.

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[Search Course Library](/content-catalog/)
## Site Description

Eagle Point Software is the creator of Pinnacle Series and Pinnacle Lite, an e-learning employee training system for architecture, engineering, construction, manufacturing, and multidiscipline industries.

## Company FAQ

**What content do you provide?**

The Pinnacle Series comes pre-loaded with thousands of assets covering the products listed below. You can subscribe to one library, or all libraries! This interactive catalog allows you to browse all asset libraries available in Pinnacle Series.

In addition to pre-loaded content, the Pinnacle Series interface allows you to customize any content or upload your own.

- Adobe
- Autodesk
- Autodesk Construction Cloud
- Bentley
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- Business &amp; Management Skills
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- Global BIM Standards
- Health and Safety
- Ideate Software
- Lumion
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- Microsoft
- Pinnacle Series
- SketchUp
- V-Ray

Drill deeper into the catalog – https://eaglepoint.com/course-library

**How long has Eagle Point Software been in business?**

We officially launched in 1983. We have been helping organizations in the AEC space become more efficient for nearly 40 years, and we’re looking forward to continuing that mission for years to come.

**Who creates your content?**

Pinnacle Series content comes from two key sources. First, Eagle Point Software’s own team of industry experts creates original content designed specifically for AECO and manufacturing professionals. Second, we partner with leading software vendors to bring their official training, workflows, and best practices directly into the platform. This blend of vendor-supplied and in-house content ensures our customers have access to both authoritative resources and practical, applied learning tailored to real-world projects.


---
**About this site:** Eagle Point Software — Eagle Point Software is the creator of Pinnacle Series and Pinnacle Lite, an e-learning employee training system for architecture, engineering, construction, manufacturing, and multidiscipline industries.. [AI Content Index](https://eaglepoint.com/llms.txt) | [Full Site Content](https://eaglepoint.com/llms-full.txt) | [Entity Card](https://eaglepoint.com/wp-json/bc-geodesic/v1/entity-card)

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