--- This page is part of [Eagle Point Software](https://eaglepoint.com). For a complete overview of this site's content, entity data, and subject matter expertise, see our [AI Content Index](https://eaglepoint.com/llms.txt) or [Full Content Archive](https://eaglepoint.com/llms-full.txt). For structured business identity data, see our [Entity Card](https://eaglepoint.com/wp-json/bc-geodesic/v1/entity-card). --- # Zutari **URL:** https://eaglepoint.com/case-study/zutari/ **Type:** Case Study **Modified:** 2025-02-06 --- ###### Software - Pinacle Series Case Study Zutari is an infrastructure, engineering, and advisory practice with 31 offices across Africa and the Middle East. The firm provides comprehensive infrastructure solutions for water, transport, energy, resources, and built-environment resources. Zutari was formerly known as Aurecon, part of Australian engineering consultancy Connell Wagner, but struck out on its own in 2020. This meant Zutari was “basically starting off as a new company” and would need a comprehensive training solution for its 2,000 technical staff members, explained Selvan Murugan, Digital Practice Leader. “We needed to fill a gap in terms of rapidly scaling and training,” he said. Zutari’s multiple offices meant that teams in different locations sought out their own training solutions. But those solutions weren’t often shared with other markets, said Samantha Duncan, Digital Collaboration Leader. “Our markets were **working in silos.** It was an isolated solution,” Duncan explained. “We were finding that teams were working in different ways… different workflows, different processes. And that was **driving a lot of inefficiency**,” Murugan added. As Zutari staff began working with more advanced software packages, leadership saw a growing need for **training that could keep up with the speed of software updates and technology advancements.** This need spurred the selection process for a cloud-based learning management system that could **provide the relevant training content**, **connect Zutari’s 31 offices,** and be** rolled out efficiently** across the organization. #### The Solution After thoroughly evaluating several learning management systems, Zutari selected Pinnacle Series from Eagle Point Software for its constantly evolving Autodesk, Bentley, and Microsoft training content and its** ability to provide continuous learning to the entire organization** regardless of an employee’s job role or discipline. > We know that nothing is fixed forever and that we need to update and stay on top of our game. Which is why we are drawn to Pinnacle and Eagle Point, because we think the same.” One pilot program later, and the Zutari staff knew they had found their solution. “We were extremely **blown away by the support from the team**,” Murugan said. “There were quite a few criteria that we used to select the platform, and Pinnacle was ticking all of them. We were very impressed.” He also noted the quality of Pinnacle Series’ learning content, and how it keeps pace with software releases and updates. “If there’s an error in the training, that means 2,000 people will get something wrong. We are **highly impressed with the quality of the training** in Pinnacle.” Pinnacle Series’ cloud-based browser platform also meant that employees could **pursue training on their own time,** no matter where they were working or the technology available. “As long as they have the company login details, they can access the platform,” Duncan said. “It is also very cellphone user-friendly, so **they can train wherever they are.”** Zutari began introducing Pinnacle Series to its teams in September 2021, selecting champions in each office to field employee questions and showcase how the system could help upskill their employees. The leadership team decided not to assign any training to employees, instead trusting that they would seek out training and resources as needed. Duncan credits the** on-demand, bite-sized nature of Pinnacle Series’ content** as a major driver behind encouraging employees to take charge of their learning and development and **foster a learning culture** throughout the organization. “Employees do not always have hours to spend on training,” Duncan said. “That was a very good selling point… it’s easy to go to Pinnacle, search for specific fields that you’re busy with, and **do the training while you’re busy problem-solving.**“ #### The Results > Employees do not always have hours to spend training… it’s easy to go to Pinnacle, search for specific fields that you’re busy with, and do the training while you’re problem-solving.” Following this employee-led training strategy has helped create cohesion across Zutari’s offices, and has **encouraged a growing culture of proactive learning** that puts the employee and their preferences first. “Zutari is like any other organization, an organization with different generations who consume and train differently,” Murugan explained. “We don’t have to put as much effort into driving the platform’s usage because **those numbers are naturally climbing.”** Since implementing Pinnacle Series, Zutari employees have **completed more than 9,000 courses.** The organization has also enjoyed increased efficiency in its upskilling efforts since it no longer has to rely on in-person or siloed training to keep employees updated on the latest software releases. “**Our efficiencies have definitely improved** because we don’t have to send people away for training for a week… the turnaround time in learning new material has been shortened quite a bit,” Murugan said. After one year of tracking the adoption of Pinnacle Series, Zutari pivoted to focusing on the return on investment the system has delivered. “We were astonished to see that **Pinnacle has paid for itself repeatedly,**” Duncan said. Zutari is now moving to **make Pinnacle Series its go-to source for training** for its entire organization, not just technical staff, and creating in-house content focusing on customer service and personnel training. No matter what software and technology updates come their way, the Zutari team knows that they will **find the resources they need to upskill** and progress as an organization within Pinnacle Series. “It’s the updates, the scalability for 2,000 people to access the platform with no issues,” Murugan said. “We know that nothing is fixed forever and that we need to update and stay on top of our game. Which is why we are drawn to Pinnacle and Eagle Point, **because we think the same**.” ### Thousands of on-demand resources at your fingertips With Pinnacle Series, your team gets on-demand access to libraries of learning content covering the software skills they need to know to work efficiently and productively. ![](https://eaglepoint.com/wp-content/uploads/2024/06/sketchup.png) ![](https://eaglepoint.com/wp-content/uploads/2024/06/solidworks.png) ![](https://eaglepoint.com/wp-content/uploads/2024/06/rpro.png) ![](https://eaglepoint.com/wp-content/uploads/2024/06/adobe.png) ![](https://eaglepoint.com/wp-content/uploads/2024/06/autodesk.png) ![](https://eaglepoint.com/wp-content/uploads/2024/06/c3d.png) ![](https://eaglepoint.com/wp-content/uploads/2024/06/fusion360.png) ![](https://eaglepoint.com/wp-content/uploads/2024/06/lyt.png) ![](https://eaglepoint.com/wp-content/uploads/2024/06/trk.png) [Search Course Library](/content-catalog/) ## Site Description Eagle Point Software is the creator of Pinnacle Series and Pinnacle Lite, an e-learning employee training system for architecture, engineering, construction, manufacturing, and multidiscipline industries. ## Company FAQ **What content do you provide?** The Pinnacle Series comes pre-loaded with thousands of assets covering the products listed below. You can subscribe to one library, or all libraries! This interactive catalog allows you to browse all asset libraries available in Pinnacle Series. In addition to pre-loaded content, the Pinnacle Series interface allows you to customize any content or upload your own. - Adobe - Autodesk - Autodesk Construction Cloud - Bentley - Bluebeam - Business & Management Skills - Enscape - Global BIM Standards - Health and Safety - Ideate Software - Lumion - McNeel - Microsoft - Pinnacle Series - SketchUp - V-Ray Drill deeper into the catalog – https://eaglepoint.com/course-library **How long has Eagle Point Software been in business?** We officially launched in 1983. We have been helping organizations in the AEC space become more efficient for nearly 40 years, and we’re looking forward to continuing that mission for years to come. **Who creates your content?** Pinnacle Series content comes from two key sources. First, Eagle Point Software’s own team of industry experts creates original content designed specifically for AECO and manufacturing professionals. Second, we partner with leading software vendors to bring their official training, workflows, and best practices directly into the platform. This blend of vendor-supplied and in-house content ensures our customers have access to both authoritative resources and practical, applied learning tailored to real-world projects. --- **About this site:** Eagle Point Software — Eagle Point Software is the creator of Pinnacle Series and Pinnacle Lite, an e-learning employee training system for architecture, engineering, construction, manufacturing, and multidiscipline industries.. 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