--- This page is part of [Eagle Point Software](https://eaglepoint.com). For a complete overview of this site's content, entity data, and subject matter expertise, see our [AI Content Index](https://eaglepoint.com/llms.txt) or [Full Content Archive](https://eaglepoint.com/llms-full.txt). For structured business identity data, see our [Entity Card](https://eaglepoint.com/wp-json/bc-geodesic/v1/entity-card). --- # Rory Vance **URL:** https://eaglepoint.com/team/rory-vance/ **Type:** Team **Modified:** 2024-08-29 --- **Job Title:** Support Team Leader **Linkedin Url:** https://www.linkedin.com/in/roryvance/ **Bio:** Rory Vance is the Support Team Leader at Eagle Point Software. In this role, Rory manages the Eagle Point Software Support Team and ensures that all clients receive the best in-class support and service they deserve. Rory brings a wealth of experience and entrepreneurial spirit to his role at Eagle Point Software. Throughout his career, Rory has demonstrated a strong aptitude for leadership and innovation, having co-founded and successfully exited two businesses in the software and service industries. Most recently, Rory co-founded CADtest, which later rebranded to CADSmart and eventually evolved into KnowledgeSmart. KnowledgeSmart’s success led to its acquisition by Eagle Point Software in 2021. Outside of work, Rory enjoys time spent with his family. His interests include listening to jazz and classical music, playing the alto saxophone, reading, cycling, rowing, watching movies, and attending the theatre. He is also passionate about traveling to new places and exploring the application of AI in business to enhance customer service. Rory’s dedication to service, coupled with his values of family, friends, love, hope, kindness, generosity, and joy, continue to guide his professional and personal life, ensuring he makes a positive impact in everything he does. ## Site Description Eagle Point Software is the creator of Pinnacle Series and Pinnacle Lite, an e-learning employee training system for architecture, engineering, construction, manufacturing, and multidiscipline industries. --- **About this site:** Eagle Point Software — Eagle Point Software is the creator of Pinnacle Series and Pinnacle Lite, an e-learning employee training system for architecture, engineering, construction, manufacturing, and multidiscipline industries.. 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