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Learning Path Courses:

• Email Etiquette

  Email Etiquette
  (Approximate Duration: 20 minutes)

  Welcome to the Email Etiquette part of the Business Skills – Fundamentals Learning Path

  Course Objectives
  The material presented in this course will help you:
  Set up emails
  Compose emails
  Develop writing style
  Proof an email
  Reply to an email
  Forward an email

  Course Prerequisites
  None
   
  Tips:
  Turn off your phone, close your email, text and social media apps.
  Plug headphones or ear buds to your computer.
  Go Full Screen when watching videos.

• Online Meeting Etiquette

  Online Meeting Etiquette
  (Approximate Duration: 30 minutes)

  Welcome to the Online Meeting Etiquette part of the Business Skills – Fundamentals Learning Path

  Course Objectives
  The material presented in this course will help you:
  Getting started with online meetings
  Learning the software
  Scheduling the meeting
  Preparing your space
  Prepping the meeting
  Running the meeting
  Meeting tips for presenters
  Handling technical difficulties
  Concluding a meeting
  Meeting tips for participants

  Course Prerequisites
  None
   
  Tips:
  Turn off your phone, close your email, text and social media apps.
  Plug headphones or ear buds to your computer.
  Go Full Screen when watching videos.

• Coaching for Peak Performance

  Coaching for Peak Performance
  (Approximate Duration: 40 minutes)

  Welcome to the Coaching for Peak Performance part of the Business Skills – Fundamentals Learning Path

  Course Objectives
  The material presented in this course will help you:
  Determine why coaching is important
  Know how to coach for peak performance
  Frame the coaching issue
  Develop tips for better framing
  Assess the coaching opportunity
  Become a better listener
  Ask better questions
  Build commitment to change
  Learn how to increase accountability
  Learn how to track coaching progress
  Develop key mindsets

  Course Prerequisites
  None
   
  Tips:
  Turn off your phone, close your email, text and social media apps.
  Plug headphones or ear buds to your computer.
  Go Full Screen when watching videos.

• Building High Performance Teams

  Building High Performance Teams
  (Approximate Duration: 35 minutes)

  Welcome to the Building High Performance Teams part of the Business Skills – Fundamentals Learning Path

  Course Objectives
  The material presented in this course will help you:
  Learn how teams can become high performing
  Form Teams
  Storm Teams
  Norm Teams
  Understand team dysfunction and effectiveness
  Understand team performing
  Understand Google’s study of team performance
  Understand team adjourning

  Course Prerequisites
  None
   
  Tips:
  Turn off your phone, close your email, text and social media apps.
  Plug headphones or ear buds to your computer.
  Go Full Screen when watching videos.

• Effective Interviewing

  Effective Interviewing
  (Approximate Duration: 30 minutes)

  Welcome to the Effective Interviewing part of the Business Skills – Fundamentals Learning Path

  Course Objectives
  The material presented in this course will help you:
  Understand what unconscious bias is
  Overcome unconscious bias
  Create a job description
  Build a scorecard
  Prepare for an interview
  Set candidates at ease
  Conduct the interview
  Sell the job
  Make the hiring decision

  Course Prerequisites
  None
   
  Tips:
  Turn off your phone, close your email, text and social media apps.
  Plug headphones or ear buds to your computer.
  Go Full Screen when watching videos.

• Cyber Security for the End User

  Cyber Security for the End User
  (Approximate Duration: 25 minutes)

  Welcome to the Cyber Security for the End User part of the Business Skills – Fundamentals Learning Path

  Course Objectives
  The material presented in this course will help you:
  Understand cyber threats
  Manage your passwords and accounts
  Secure your computer
  Protect company and personal data
  Use email and the internet wisely

  Course Prerequisites
  None
   
  Tips:
  Turn off your phone, close your email, text and social media apps.
  Plug headphones or ear buds to your computer.
  Go Full Screen when watching videos.

• Everyday Change Management

  Everyday Change Management
  (Approximate Duration: 40 minutes)

  Welcome to the Everyday Change Management part of the Business Skills – Fundamentals Learning Path

  Course Objectives
  The material presented in this course will help you:
  Understand why Change Management Matters
  Understand Change
  See different types of Change
  Manage the Change Process

  Course Prerequisites
  None
   
  Tips:
  Turn off your phone, close your email, text and social media apps.
  Plug headphones or ear buds to your computer.
  Go Full Screen when watching videos.

• Working with Teams

  Everyday Change Management
  (Approximate Duration: 45 minutes)

  Welcome to the Working with Teams part of the Business Skills – Fundamentals Learning Path

  Course Objectives
  The material presented in this course will help you:
  Know how teams work
  Know what makes a good team
  Understand what makes teams work well
  Know the mechanics of a good team

  Course Prerequisites
  None
   
  Tips:
  Turn off your phone, close your email, text and social media apps.
  Plug headphones or ear buds to your computer.
  Go Full Screen when watching videos.

• Working Effectively from Home

  Working Effectively from Home
  (Approximate Duration: 16 minutes)
   
  Welcome to the Working Effectively from Home  part of the Business Skills – Fundamentals Learning Path
   
  Course Objectives
  The material presented in this course will help you:
  · Understand how to create and define a work space
  · Etiquette for working remote
  · Collaborating
  · Maintaining a work
   
  Course Prerequisites
  · None
   
  Tips:
  · Turn off your phone, close your email, text and social media apps.
  · Plug headphones or ear buds to your computer.
  · Go Full Screen when watching videos.