Search Our Content Library

Learning Path Courses:

  • Customer Service - Delivering Effective Service

    The material presented in this course helps you gain an understanding of the following topics:
    Establishing Tone
    Bring the Positive Energy
    Utilizing Tone and Voice
    Applying Appropriate Language
    Addressing Customer Needs
    Identifying Customer Needs
    Addressing the Situation
    Going Above and Beyond
    Creating Return Customers
    Following Up
    Addressing Customer Complaints
    Winning Over Difficult Customers

    Approximate Duration: 32 Minutes

Like what you see? We’d love to give you a guided tour of the best Pinnacle has to offer.

Book Your Demo

Trusted By Leaders

Understanding the Manufacturing & Construction Skills Gap
Before You Go

Understanding the Manufacturing & Construction Skills Gap

We went deep into the latest market research and created a resource to give you fresh insight into your recruitment challenges.