4 Use Cases for AI in Pinnacle Series

Pinnacle Series’s AI assistant delivers more “find” with less “search.”

As a member of a technical team at an Architecture, Engineering, Construction, or Manufacturing firm, continuous learning is a given. Your job sits at the cutting edge of a growing industry, and the technologies and practices you rely on every day are constantly evolving. Keeping up with the pace of innovation is essential. But lengthy trainings and informal hunts for troubleshooting documentation take time, and can interrupt important projects. Information is more available than it has ever been, but sifting through it for the specific content you need is almost a specialized skill of its own. 

Arguably the most efficient way to find the knowledge you need in any given situation is to ask questions of an expert. Finding targeted answers to your most pressing questions keeps you in the flow of your work, helps you put the pieces together, and allows you to apply your new knowledge right away, locking it in with a successful, memorable experience. 

Pinnacle Series is your organization’s everything expert—and now you can ask it questions in a whole new way. Pinnacle AI, which is available on both Pinnacle Classic as well as our newly released Peak Experience for Pinnacle Series, offers a conversational, chat-enabled AI assistant that interprets your queries and delivers laser-focused results from Pinnacle’s massive library of resources. With fewer hurdles between users and information, learning is more efficient and more effective—and the benefits extend into your teams as a whole.

Here are four key AEC & Manufacturing industry roles that, both directly and indirectly, reap the rewards of Pinnacle AI.

1. Industry Expert

Challenge:

Industry experts can face competing, but crucial, responsibilities. On the one hand, they are tasked with overseeing design apps to ensure that their teams are using them according to industry standards. On the other, they are often asked to provide real-time technical answers to end users experiencing learning roadblocks. Juggling these threads can be disruptive to administrators’ own work and delay users getting the answers they need. 

Solution:

Pinnacle AI’s chat feature significantly reduces learners’ time spent navigating complex content libraries by delivering fast, targeted results. Whether it’s surfacing detailed documentation on Revit or guiding users through complex workflows in Civil 3D, the AI assistant acts as an always-available resource that understands natural language queries and offers precise answers. 

With Pinnacle AI to help, users are empowered to find answers faster, and industry experts have more freedom to deal with complex issues. With the technology experts fully focused on the success of the platform, the entire learning and development ecosystem is more efficient and effective. 

2. Content Creator or Training Manager

Challenge:

Content creators and training managers are the protectors of their users’ valuable time. They need to ensure that their learners can easily find the most relevant training paths and assets within a vast collection of resources, especially when learners might not know exactly what to search for. A laborious search process or repetitive content risks turning users away, not only from the course itself, but from the learning framework as a whole.

Solution:

Pinnacle AI chat enhances content discoverability by surfacing the most relevant learning paths and training materials based on specific job roles or skill levels. It tailors its recommendations based on the user’s query, making it easier to engage learners and keep them on track. 

Users can ask Pinnacle AI for exactly what they need, in conversational language, and the assistant will respond intelligently with recommendations targeted to that user’s needs. In response, user engagement grows, and a positive feedback loop develops that lays the foundation for a culture of learning. 

3. End user/Learner

Challenge:

When a learner has a question, finding the right answer quickly can be difficult, especially if they are juggling multiple projects and deadlines. Digging through extensive search results takes time, and sometimes, the needed resources aren’t immediately obvious. Interruptions like these run the risk of delaying work, or impacting additional employees when users pull others in for help. 

Solution:

AI chat transforms the learning experience by providing instant access to targeted resources. The user can ask a question in natural language and receive immediate guidance, whether it’s a step-by-step tutorial or a troubleshooting video, enabling them to focus more on applying their skills. The chat will even site the materials it references so users can watch the quick video or review the full course for more information.

In addition, having the flexibility to search for information in the moment encourages users to look up the answers to questions as they arise. Being able to immediately use new knowledge helps cement it for learners, making both future tasks and the overall learning process more efficient. 

4. BIM Coordinator

Challenge:

BIM coordinators face many challenges similar to those described under our “Industry Expert” use case. On top of this, they are also responsible for ensuring the smooth flow of information across multiple teams, managing a wide array of models and technical data as well as troubleshooting issues across various software platforms can be time-consuming. Finding specific content to resolve issues or guide the team through best practices is often a slow, manual process. 

Solution:

Pinnacle AI empowers BIM coordinators by offering immediate access to the most relevant content. Instead of spending time on lengthy, involved searches for the exact materials they need, users can ask the AI assistant a straightforward question. The response uncovers precise information to help them resolve clash detection issues in Revit or find step-by-step instructions for BIM model coordination. 

This search efficiency supercharges BIM coordinators’ productivity. Sidestepping the need for manual searching frees them to focus on higher value tasks, like model validation and cross-team collaboration, which helps shorten project timelines and keep goals on track. 

Engage the next level of personalized learning with Peak Experience for Pinnacle Series.

Pinnacle Series LMS offers one of the richest content libraries available, spanning key AEC & Manufacturing industry tools, and empowers organizations to capture their own hard-earned expertise alongside it. With Pinnacle AI’s supercharged search and chat functions, the knowledge inside Pinnacle Series is more available than ever to users, allowing them to maximize the return on their—and your—learning investment.

To find out more about Peak Experience for Pinnacle Series and how it can drive your business to new heights, request a demo today.