Published October 22nd, 2024

Enhanced and Supercharged: What’s New with Peak Experience

Want the latest AEC&M insights as they develop?

Building on a foundation of success.

Peak Experience for Pinnacle Series is here! This foundational update to our pioneering Pinnacle Series LMS sets a new standard for what learning and development can look like in Architecture, Engineering, Construction, and Manufacturing businesses.

We’re excited to tell you about all the new features that are available now, but we also want to emphasize that Peak Experience is more than just a one-time upgrade—it’s an evolution. Peak Experience represents the first step in an ongoing process to build on what excels in Pinnacle Classic, and to grow Pinnacle—and your business with it—into the best possible version of itself.

In many cases, we’ve strengthened and expanded familiar features from Pinnacle Classic—what we’re calling “Enhanced.” But we also have some exciting new additions that reshape what Pinnacle Classic is capable of—our “Supercharged” features. Here, we’ll delve into the details of what’s available now in Peak Experience for each, and we’ll also take a look at what those features lay the groundwork for in the weeks to come.

Enhanced features: taking the next step

Our goal with

 isn’t to reinvent the wheel. Rather, we aim to smooth out and streamline what’s working well in Pinnacle Classic and then build on it, incorporating valuable feedback from our users into new quality of life features that make learning even easier.

These are the key Enhanced features in Peak Experience: what’s available now, for both users and managers, and what’s in store down the road.

Look and feel

A new interface design allows both users and managers to navigate Peak Experience even faster and more smoothly than Pinnacle Classic. Added content carousels offer easy access to categories like Assignments and Libraries (more on those below), and restructured menus and an added quick-access search bar make Peak Experience more intuitive to use.

For end users: Flags and progress indicators provide extra information at a glance on their home pages.

For managers: Theming, branding, and other customization functions are streamlined for easier use, and the home page’s background image can now be changed. Managers can take advantage of list or tile view when navigating content.

In the works: Additional customization options for the home page (assignable layouts, landing pages) and end-user list/tile view toggle.

Search

We’ve retooled the Search function across Peak Experience to work faster and surface more information at a glance. The new interface incorporates graphical elements like content thumbnails for greater context; makes certain handy metadata available in the search results; and allows users to enroll directly into a course from the search page. We’ve also added quick filters to help users narrow down their searches easily.

Upgraded Search metadata

  • New description logic
  • Content length
  • Course difficulty
  • Course topics
  • Enrollment status

Viewing and consuming content

Peak Experience optimizes the information available to learners on screen, offering additional visibility and control. Users have access to more details about the course they’re in, the content they’re consuming, and the quizzes they’re taking, as well as the option for full-screen views to focus in on learning content or workflows.

Increased visibility into:

  • Content metadata
  • Course completion status
  • Course description
  • Quiz data

User profile and organization

End users have access to new information and organizational tools, with even more capabilities on their way. The user profile page has been redesigned to accommodate these tools, and to make navigation easier and more intuitive.

Transcripts and other downloads are now available for users, as is an all-new Bookmarks landing page where users can see content they’ve tagged for easy access. In the near future, users will have additional search and viewing options for Bookmarks as well as their My Documents folder, and will also be able to submit off-platform learning for inclusion in their history and transcript.

Supercharged features: a new level of learning

Some of Peak Experience’s features go beyond an upgrade and cross into “transformational” territory. These supercharged capabilities pave the way for innovative new approaches to employee development, helping learners to create fresh connections across disciplines and managers to customize the experience ever more closely to the needs of both their business and their users.

Assignments

A restructured assignments interface offers both users and managers unprecedented transparency and flexibility. Users can view assigned KnowledgeSmart assessments alongside assigned learning content and see them in either tile or list views. New sorting options and visibility into assignment status let users see more information at once and give them the tools to customize their view—on top of which, they’re also able to bring up their current enrollments and full assignment history.

Managers have access to a new assignment management area with information aligned to organizational structure, making it easier than ever to target learning to the employees who need it most. Full visibility and robust sorting across title, content type, status, and due date let managers create and edit assignments intuitively and quickly.

Upcoming Peak Experience releases will build on assignment capabilities even further with role-based and assessment-based personalized learning plans; bulk actions like editing, emailing, and exporting; and granular assignment options for individual content items.

Content management and customization

Peak Experience provides managers with all new ways to organize and manage content. One of the most significant is a new content container called libraries, which are visible to end users as well. Libraries give managers another axis along which to control content publication, visibility, and grouping, including the ability to collect your own custom content alongside subscription content in the same library. Managers and users alike can view libraries in tile or list view, see and edit library descriptions, associate images with libraries, and copy existing libraries to create new versions.

Additional content management options let managers structure content permissions in alignment with organizational roles, and provide a content change summary which can be exported for auditing and review. With these content controls, managers have even more tools to personalize learning quickly and consistently based on business needs and the demands of a job position or department.

User management

In keeping with the theme of more closely aligning permissions with business hierarchies, Peak Experience allows managers to grant assignment privileges on the basis of organizational roles—making it easier for team supervisors and other organizational leaders to connect their staff with targeted learning content.

In addition, Peak Experience adds three new tiers of content management permissions, creating more granular options for controlling content publication, creation, and editing. Within Peak Experience, administrators have more tools to manage knowledge sharing and ensure organizational policies and standards are maintained.

Peak Experience is taking Pinnacle Series to new heights.

Eagle Point is committed to our users’ continued growth and excellence in their industries, and Peak Experience is a reflection of that commitment. With Peak Experience, we are expanding the capabilities of Pinnacle Series and providing organizations with the stepping stones to the next level of employee learning and development.

See a preview of Peak Experience in action, or request a demonstration to explore the full set of features and capabilities that Peak Experience for Pinnacle Series has to offer.