Streamline Your Workflow with Pinnacle Series

Pinnacle Series is more than a container for learning content—it’s your single source of truth.

In the competitive industries of Architecture, Engineering, Construction (AEC), and Manufacturing, any advantage can have an big impact on your organization’s performance. As change sweeps the economy, the organizations that will thrive in the uncertainty are those quickly adapting to change. 

Eagle Point’s flagship Pinnacle Series Learning Management System (LMS), especially in its latest Peak Experience version, is engineered to enhance every workflow it supports, making processes faster, more efficient, and more effective. The features within Pinnacle Series will also create an agile training structure for your company’s learning and development. 

• Fast searching, enhanced with AI. Results pages deliver information at a glance, with one-click access to common next steps.
• Intuitive menus and navigation that cut down on clicks between users and the information they need.
• Information available almost anywhere, on a range of mobile and desktop devices.
• Accessibility features like transcripts and translation.
• Adaptable permissions aligned with organizational roles and structures.
• Detailed visibility into usage, performance, and progress toward business goals.
• Powerful integration with other business systems and analytical tools.

Enhancing end-user learning, from internal and external sources

Onboarding

One of the most important tasks of a new hire is getting them up to speed quickly. Pinnacle Series provides the tools for HR, hiring managers, and new hires themselves to collaborate on that goal.

As early as the candidate phase, managers and HR can use KnowledgeSmart assessments to gain a clearer picture of a potential hire’s skills. Once the candidate is hired, your organization already has assessment results in hand and can tailor onboarding training to focus on what a new hire needs to know most. 

Pinnacle Series also empowers new hires to find their own answers. Robust search paired with Pinnacle AI’s chat functionality connects users with the information they’re seeking. This grants them an extra measure of independence and cuts down on interruptions for your more experienced employees, who won’t have to stop work in order to answer beginner questions. With Pinnacle Series, your new hires find their footing faster, and become confident, effective members of your workforce sooner.

Employee Training

Both formal and informal employee upskilling avenues exist. One consists of explicit training courses, assigned by management or chosen by the user, and the other is the knowledge-seeking that happens as a part of day-to-day work on challenging goals. Pinnacle Series enhances the experience and outcomes of each.

In the formal route, Learning and Development (L&D) and functional managers have access to assessment results and LMS reporting that let them identify skill gaps and strategic goals for users. In the same way, as they can for new hires, managers can then develop customized learning paths and assign specific content for end users to consume. This targeted learning process respects your users’ time and feels relevant to their role in the organization.

At the same time, employees often seek information under their own initiative when questions come up in the course of daily work. With a range of supported content types, including workflows and microlearning content, Pinnacle Series’ enhanced search connects workers with the bite-size material they need in the moment. Highly specific, immediately applicable information keeps them in the flow of work and boosts their ability to recall the material later, creating efficiencies now and down the road.

Knowledge Capture and Sharing

Institutional knowledge might be an AEC & Manufacturing firm’s most valuable resource. It’s impossible to replace the expertise that comes from years of tackling real-world scenarios. Too often, however, that knowledge lives entirely in the minds of your most experienced employees, and isn’t available to the rest of the organization. Pinnacle Series helps you change that.

Users and managers can upload their own custom content in a range of formats, like workflows, videos, or quizzes. Your teams can capture their hard-earned experience in the way that fits best and incorporate it into training courses or documentation as needed.

On the other end of the equation, the flexible sharing options in Pinnacle Series make it easy to get that knowledge to the employees who need it most. Content managers can share material directly by assigning it to specific users, or they can leverage role-based and work group structures to set access permissions or disseminate material. With a streamlined viewing experience that makes more information available at a glance, employees are able to absorb and benefit from their teammates’ expertise more quickly.

Empowering managers with insight, and the tools to act on it

L&D Management

Although it can sometimes be assigned as a secondary function Pinnacle Series understands that coordinating L&D is no small job. Managing user profiles and organizing content in a way that supports successful learning takes skill and demands tools that are up to the task. 

Pinnacle Series streamlines user management through synchronization with KnowledgeSmart and with your own organizational infrastructure, ensuring that managers only need to enter information once and reducing opportunities for discrepancy. Assignments and permissions can align with role or job function, delivering essential information where it’s needed. 

Content management also benefits from Pinnacle’s flexible structure. Subscription material from software providers can be merged and stored alongside custom organizational knowledge in user-defined libraries. Robust descriptions and metadata provide transparency for learners as they navigate the content structures that L&D managers create. 

With the logistics covered by Pinnacle Series, L&D managers can focus their efforts on creating a superior learning experience for users. 

Resource Management

A crucial aspect of business success is placing the right talent in the roles where it can shine. And your business isn’t the only thing that benefits when you can set your workers up for success—your workers also feel seen and valued for their talents and recognize the opportunity to grow. 

Matching talent to opportunity requires a deep understanding of the skills present within your workforce. Pinnacle Series surfaces that information with reporting based on detailed monitoring data. Combined with assessments, L&D and functional managers can use it to gain unprecedented insight into the capabilities of their employees, both individually and collectively. 

With this visibility, managers can ensure not only that their staff have the right skills for a project, but also that they have a central resource for any essential certifications or required trainings. All project members can access the same resources to complete any prerequisites, and Pinnacle Series keeps documentation of the completion handy so you can show it as needed.

Process management

Pinnacle Series is built to serve as a brain for your business, housing all your information to save knowledge loss if an employee leaves. Once you have a repository of institutional knowledge, you can begin to build on it, instead of reinventing the wheel when you face an unexpected challenge. Intelligent search functions can help make connections between previous solutions and current problems, and surface alternatives based on a situation’s unique needs.

With standard operating procedures and best practices documented in workflows, employees have a reference for every hurdle your business has navigated before. As technologies and best practices change, you have a solid foundation on which to build a living resource that stays as cutting-edge as your organization is. 

Skip straight to innovation with a unified knowledge platform.

The right LMS does more than facilitate access to learning content. It provides a knowledge backbone for your business that makes everything else easier. Instead of finding yourself bogged down with repetitive pitfalls, leverage Pinnacle Series to give your workforce room to grow. 

For a more in-depth look at how Pinnacle Series can elevate your AEC & Manufacturing business, schedule a demonstration today.