Transform Your Team and Empower Productivity with Pinnacle Series

Knowledge management equips your workforce to succeed as the economy evolves.

In an economic era when the only constant is change, do you know what the future has in store for your organization? Evolving market pressures are shifting the skills that workforces need to succeed, and while staying agile is always a good strategy, it’s more important than ever now.

The best way to stay ahead of change is to make knowledge not only available, but as accessible as possible to your workforce. Integrate it into the rhythm of daily work, make searching quick, and structure content for consumption and immediate application. By focusing on easy access, you give your workforce the tools to adapt swiftly to change. 

Pinnacle Series, with its focus on applied learning and knowledge management, provides an essential framework for leaders who want to build a forward-looking workforce. It develops key skills for working alongside next-generation technology, and then takes advantage of those skills to deliver valuable knowledge at the moment it’s needed. With Pinnacle Series, you can shape a team for success, and manage the valuable knowledge that they’ll use to get there.

The path to transformation is applied learning

Pinnacle Series is built on a foundational principle of applied learning: the most relevant knowledge, delivered exactly when it’s needed. Prioritizing applied learning lets Pinnacle Series provide customizable, accessible training that slots seamlessly into the way you already work—which means it has the strongest chance of making a real impact in your workforce.

What is applied learning?

Traditional models of training see workers headed to an off-site classroom or sequestered in a conference room for hours, or even days, at a time. The learning process is cut off from employees’ day-to-day work, making it harder to build connections or understand how to integrate new knowledge. Training that happens in a vacuum like this will be harder for workers to recall later and runs the risk of being forgotten entirely.

Applied learning leverages technology to not just make learning accessible, but deliver it straight to the time and place that workers need it most. That means taking the time to understand individual users’ strengths and gaps, integrating with the tools they use every day, and tailoring content to sit seamlessly within the flow of day-to-day work. Minimizing context-switching lets workers stay focused and accomplish more, with help from in-app tooltips, step-by-step workflows, and other in-the-moment resources to deliver accurate, high-quality output. 

Applied learning tools in Pinnacle Series

A successful applied learning strategy needs to be flexible. It has to match employees’ needs and habits as well as the organization’s bigger strategic goals. Pinnacle Series achieves this with a range of powerful technological tools:

• Skill assessments: Throughout the entire employee life cycle, assessing workers’ skills is essential for effective learning. Pinnacle Series’ customizable assessments give learning managers a way to dig into the finer points of their workforce’s skill distribution, craft in-depth visualizations, develop laser-focused content, and automatically compile custom learning plans.
• Microlearning content: Pinnacle Series accommodates a range of content types and formats, from long-form documentation to bite-size videos. Concise microlearning content is central to applied learning because it’s focused and digestible, addressing a single topic quickly so learners can turn around and use their new knowledge instantly. Pinnacle Series now enables nanolearning content through SPARK, an AI-powered solution that supports continuous skill development by curating learning content based on each user’s interests.
• Personalized learning paths: Learning managers can build tailored courses and pathways for workers based on individual needs, the demands of their role, or the goals of the organization. Managers can also leverage the results of skill assessments to generate personalized learning paths, which precisely match learning content to user gaps.

Enabling transformation with applied learning

Upskilling is a critical investment for organizations striving to stay ahead of change. Applied learning through Pinnacle Series shortens that investment’s time to value, accelerating workforce transformation and producing high-quality work faster. 

Targeted learning is more efficient, focusing on the things workers need to know (and skipping the things they’ve already mastered). Significant portions of learning can happen during the flow of work, alongside productive activities that workers are already doing, and the tips and guidance Pinnacle Series provides enable workers to tackle new challenges with more confidence and better results. Moreover, workers retain knowledge better when it’s gained through applied learning—so at the end of the day, learning that happens in Pinnacle Series will benefit you longer. 

A more productive, more collaborative workforce

We’ve seen how applied learning can shift and enhance the skills available to your workers, both individually and within the workforce as a whole. And when workers can apply relevant knowledge to work more quickly and confidently, they get more done with fewer mistakes. Across the organization, individual productivity increases, and employees achieve better results.

Individual capability, however, isn’t the only measure of productivity in your workforce. If individuals or their teams work only in information silos, without cross-functional communication or insights, your organization is still operating with one hand tied behind its back. You risk missing out on valuable connections and efficiencies, and could be forced to scrap work late in a project when you find that the pieces of the puzzle don’t fit together.

Applied Learning Meets Knowledge Management 

As business grows increasingly data-driven and talent is at a premium, organizations are starting to recognize knowledge as a critical asset. As a result, they’re looking for platforms that can help them manage it like one. Knowledge management is exactly what it sounds like: tools and processes to collect, share, and utilize the knowledge workers rely on every day. By structuring and centralizing knowledge, organizations can build on it to generate greater value. 

Knowledge management can deliver:

• Efficient collaboration. Teams can start off on the right foot, confident that they’re working from the same assumptions.
• Informed decision-making. Leaders can make choices with full knowledge of relevant history and context.
• Faster onboarding. Iterate on previous processes and training to get new hires up to speed faster.
• Less risk. Robust documentation of best practices, standard operating procedures, and previous incidents helps you avoid repeating mistakes and keeps the organization growing stronger.
• Greater innovation. Knowledge management is a tangible signal of your organization’s priorities. It can foster a culture of learning and development, encouraging inquiry, exploration, and testing—which is how you generate new and better ideas.

The bottom-line boost

Pinnacle Series is transformative because it operates at the level of everyday work. It saves employees time and effort by making answers easier to find. Workers don’t have to stop what they’re doing to search on the internet or recruit a coworker for help. They don’t have to unpick work they’ve already done in order to fix a mistake. Instead, Pinnacle Series maximizes forward momentum.

The impact may not seem dramatic when Pinnacle Series is saving workers three minutes a day, for example, but even three minutes a day adds up. When Davis Partnership Architects ran the numbers, they found that those three minutes a day could save them $350,000 a year. 

It’s emblematic of a larger trend. Over and over, research reveals decreased costs, enhanced productivity, and improved worker engagement thanks to learning and development initiatives. Together, these marginal gains produce double-digit profitability increases for organizations and add trillions to the global economy. 

There’s no doubt that developing a strategic approach to learning and knowledge within your organization represents an investment: of time, of effort, and of capital. But there’s also no doubt about the returns. In an economic period defined by rapid change, keeping your workforce skilled and agile is no longer optional—and done right, it will place you firmly ahead of the competition.

Get your workforce future ready with Pinnacle Series.

Transformation doesn’t happen in an instant. It starts small, with changes in everyday habits and workflows. It’s the only way to sustainably build an agile workforce, a culture of learning, and confident productivity. And it’s easiest to do when you can start from a strong foundation.

Pinnacle Series is a comprehensive, richly featured knowledge management platform. It incorporates learning content from industry-leading providers alongside extensive customization tools that empower you to deliver a learning experience that fits your organization. With Pinnacle Series, you can leverage unmatched transparency and flexibility to fine-tune learning for your unique goals. 

To learn how to capture and maintain your institutional knowledge and equip your workforce to make the most of it, request a Pinnacle Series demonstration today.