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Skill assessments can be a sensitive subject within a workforce, especially when employees are facing uncertainty or insecurity. Asking workers to demonstrate their expertise can leave them feeling irritated by the intrusion, or even defensive about their contributions to the organization. Because of this, assessments can seem like more trouble than they’re worth for some employers.
Executed well, however, there are few better ways to gain actionable insights on employee performance—both for your organization and for your employees themselves. Organizations that avoid assessments miss out on tremendous value for their processes and their employees’ satisfaction. To unlock their full potential, assessments need to be deeply relevant and closely integrated with your larger learning and development (L&D) strategy.
A Learning Management System (LMS) makes all the difference to the success of your skill assessments. With the right framework around them, you can integrate customizable skill assessments, like Eagle Point’s KnowledgeSmart, into L&D processes, adding a concrete metric for one-off skill measurements and growth over time, and providing employees with tangible proof of their value to your organization.
As a core part of a strong L&D strategy, assessments are an indispensable tool for guiding the hiring and development of your most talented team members. Here’s what assessments can help you accomplish.
Used during the hiring process, assessments become a tool for pinpointing maximum potential.
Gathering good information is a critical part of the recruitment process. Candidates start out more or less as blank slates to your hiring managers and HR team, gaining a clear understanding of their strengths and potential is the key to finding the right fit for your organization.
Skill assessments are a straightforward way to add one more dimension to your perception of your candidates, and offer context that would be tough to obtain in an interview or from a resume. This is a chance for candidates to showcase hard-earned knowledge—something that’s especially necessary in highly technical or specialized fields like engineering or architecture.
If you have several open roles, assessments also offer a way to funnel candidates toward the best fit based on their unique strengths, or the unexpected competencies you might uncover. A candidate who applied for a job on the production line but demonstrates a solid knowledge of AutoCAD, for example, might be someone to look at for an open designer role.
Streamline the path for a strong first day, especially when you can leverage the assessment data from the hiring process.
A good onboarding experience is key to setting the tone for a new hire’s success and engagement with your organization. When new employees feel adequately supported from day one, they settle in faster, stay longer, and are more likely to thrive. Therefore, it’s essential to begin with a clear and detailed understanding of your new hires’ needs.
A robust LMS, like Pinnacle Series, integrates assessments closely into customization functions. With strong integration, your system can pull data and insights from assessments taken during the hiring process. Each new hire’s skills and characteristics are unique, and with assessment data, you can quickly tailor an onboarding plan to address them, avoiding redundancy while emphasizing the fundamentals.
Good onboarding fosters strong, consistent performance from your new hires while providing individualized attention that contributes to comfort and confidence. Custom training is also more efficient, giving new hires a faster pathway to independence and encouraging authoritativeness in their new roles.
Assessments give your strongest employees a way to stay at the top of their game, and a way for your organization to stay there with them.
Assessments aren’t just a tool for early on in an employee’s tenure. They can continue to provide value throughout a career as a concrete metric of progress and opportunity. Ongoing assessments grant a detailed picture of an employee’s skills across their fields of expertise, and their development over time as they grow in their role.
With these detailed insights, your organization gains a better picture of the asset that your workforce represents. On both an individual and collective scale, you can then target opportunities—projects, contracts, or even foundational tools for your workplace.
Ambitious employees can also leverage skill assessments to gather feedback on their skills. This information can guide their development, helping them strengthen performance in their current role, or plan for the next step in their career. If your organization has facilitated their learning and provided a clear pathway for growth, that next step is more likely to be at home than with a different employer.
KnowledgeSmart skill assessments give your organization the tools to turn hiring and development from an art into a science. With clear results as your foundation, you can leverage the expansive Pinnacle Series content library and customizable knowledge capture capabilities into targeted, purpose-built learning paths for your workforce.
To learn more about how Pinnacle Series and KnowledgeSmart can help your workforce reach its full potential, request a demonstration today.
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