Case Studies – KTGY

KTGY is a full-service architecture design and planning firm with offices and studios in California, Colorado, Illinois, and Virginia. Since its founding in 1991, KTGY has worked in 44 states, completed several international projects, and won more than 660 awards. It also ranked 35^th in the 2020 Architectural Record Top 300 Architecture Firms.

KTGY was looking for a way to unify its training and share customized learning content across its offices. After investigating other e-learning platforms, Pinnacle Series won over the firm with its ability to serve as a single source of truth and host customized content.

Hear from Dawn Bridges, KTGY’s Director of Technology, in this video case study to learn more about the firm’s decision to invest in Pinnacle Series and the results they’ve seen since implementing the learning management system.

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"With Pinnacle, I have a one-stop shop that I send people to for training. And I just love that I don’t have to think about it — I know this is good content, I know this is on brand for what we’re doing.”

“[We] chose Pinnacle Series out of a couple of other market contenders finding the platform’s ease-of-access (being remotely accessible through any web-browser) and off-the-shelf content far superior and friendlier than others.”

“You don’t feel like in six months you’ve reached the full potential of what you can do on the platform — there’s still so much more for us to tap into. [Pinnacle Series is] just stunning in terms of the support and the work that we can do to collaborate to really push and drive engagement.”

“Our technology team will get requests for information. And what they’re able to do is point [employees] to Pinnacle to a how-to document… as a first step to learning and teaching, as opposed to just fixing. We would love to teach people to fish, not provide the fish for them.”

"Pinnacle Series takes a big load off our support staff. It has reduced the amount of time we spend answering people’s questions by 50 percent."

"I've worked closely with a lot of the Pinnacle people, I have a good relationship with them and their support is by far the best I have ever dealt with. The content is always there, they listen to what you have to say and implement the content if they can. It's just a great company and a great product."

Discover the difference Pinnacle Series can make for your organization.

Let us show you our learning management system in action, and how it can transform training, knowledge sharing, project work, and collaboration at your organization.

“We call Pinnacle Series our ‘Single Source of Truth.’ Every opportunity we can, we are continuously trying to find ways of driving the traffic to Pinnacle Series.”

Melanie B., Senior Human Resources Representative, American StructurePoint

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