Customer Success Stories
Pinnacle Series offers custom
solutions for your industry
over 37 Years Helping Our Clients
Become More Efficient
We’re the creators of Pinnacle Series and Pinnacle Lite, the leading e-learning system designed specifically for companies in the AEC space, including manufacturing. Whether your organization is challenged to cultivate a learning culture, capture and share internal knowledge, reduce error rates, boost productivity, or satisfy safety and compliance requirements, we’d like to welcome you to the smart road to success.
Top Pinnacle Series features
Beyond traditional learning paths that guide users through AEC and manufacturing software training to improve their skills, Pinnacle delivers a more personalized approach. Employees can take an assessment to identify their individual skills gaps so that you can automatically assign interactive written content, video lessons, and quizzes to expand their knowledge. The Related Learning plugin for Autodesk prompts users with training suggestions based on the commands they’re running for continual improvement.
Customizable Content and Interface
While some out-of-the-box e-learning systems limit you to pre-loaded training content, Pinnacle allows you to customize content to meet your company’s unique requirements. Start from scratch or edit any of our workflows, tips and tricks, videos, learning paths, and courses created by AEC and manufacturing professionals. You can even tailor the interface’s look and feel to align with your brand standards and upload internal files.
Robust Search for On-Demand Answers
If your team gets stuck during a project, there are multiple ways to find solutions to challenges. Set up work groups and provide members with the training content or standards they need in a centralized location. External users can be added to work groups for enhanced collaboration. From brief how-to videos to tips, tricks, and troubleshooting documents, they’ll have on-demand access to the latest best practices that will not be available on a traditional search engine. This helpful feature also prevents employees from having to interrupt colleagues with questions, keeping everyone focused and on track.
Dedicated Customer Success Manager
A dedicated Customer Success Manager (CSM) supports every mid-market and enterprise account to drive adoption, engagement, and integration of Pinnacle Series within your organization. Going beyond traditional customer support, your partnership with a CSM will center on the latest strategies and techniques for achieving user adoption and the precise level of success you expect from your investment.
What are customers saying
Design Technology Manager
“We call Pinnacle Series our ‘Single Source of Truth’. Every opportunity we can, we are continuously trying to find ways of driving traffic to Pinnacle Series. The bottlenecks in support have been reduced.”
BIM & Digital Engineering Operations Manager
“E-learning with Pinnacle Series is a part of our digital transformation program, and our commitment to ensuring BIM Level 2 is business-as-usual by 2020.”
Senior Human Resources Representative
“Pinnacle Series has truly been a work-life change in terms of how we view and share information. Our CEO recently told me that this is the best solution we have come up with training wise in the 40+ years he has been here as we are now able to share all our ways of doing things across all offices nationwide.”
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