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Protecting our customers’ data is a foundational part of our business operations, including how we build and support our applied learning platforms. That’s why Pinnacle Series, Pinnacle Lite, and KnowledgeSmart are SOC 2 certified and GDPR compliant. These are validated standards that reflect the controls, processes, and discipline behind our platform and how we do business.
The Eagle Point Software Trust Center offers a centralized view of our security, privacy, and compliance practices. It includes security documentation, compliance information, and supporting policies to assist with IT, security, and procurement reviews.
Our Privacy Policy explains how Eagle Point Software collects, uses, and protects personal data. It outlines our commitment to transparency, data protection, and responsible data handling across all aspects of our business.
Our Data Processing Addendum (DPA) defines how Eagle Point Software processes personal data in accordance with GDPR and applicable data protection laws. It outlines roles, responsibilities, and safeguards, including the use of approved subprocessors.
Clients trust us with important data about their people and how work gets done. We treat that responsibility with care and discipline.
Our approach focuses on the security fundamentals customers expect from a modern SaaS platform:
These commitments ensure security is handled behind the scenes, so teams can focus on building skills, applying learning, and delivering results with confidence.
Eagle Point Software applied learning platforms are SOC 2 certified, demonstrating that our security controls meet recognized standards for protecting customer data and supporting reliable platform operations. This certification reflects how security is embedded into our day-to-day processes and not treated as a one-time effort.
What SOC 2 certification means for our customers:
Our SOC 2 report is available upon request through our trust center.
Eagle Point Software supports GDPR compliance for customers operating across regions and regulatory environments. Our approach to data protection emphasizes transparency, responsibility, and respect for personal data throughout our platforms and business processes.
What GDPR compliance means for our customers:
We provide our Data Processing Addendum (DPA) and supporting documentation to assure clients that we meet GDPR obligations with confidence.
Protecting client and user data is central to how Eagle Point Software operates. Our data protection practices are designed to safeguard information throughout its lifecycle while supporting the secure, day-to-day use of of our platforms across organizations.
Our approach to data protection includes:
These practices help ensure customer data is handled responsibly, so teams can use the platform with confidence and focus on delivering results.
We believe trust is built through openness. That’s why Eagle Point Software provides clear, accessible information about our security, privacy, and compliance practices through our Trust Center.
Through the Trust Center, customers and partners can access:
Our Trust Center is designed to make security reviews easier, so teams can move forward with confidence
With Pinnacle Series, your team gets on-demand access to libraries of learning content covering the software skills they need to know to work efficiently and productively.
