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Three significant trends have emerged in recent years that are having a significant impact on the learning and development (L&D) initiatives. The first is workforce globalization: as organizations expand, more and more growth is happening in teams spread across continents. The second is the emergence of AI, which is creating new training needs across industries. Finally, a generation of experienced workers are retiring, leaving behind a knowledge gap that organizations are struggling to fill.
Each of these trends has a direct training solution. But to rise to the occasion, training itself needs to scale—both to match the growth of companies, and to accommodate the rise in training demand from all workers. Organizations looking toward the future should invest in an applied learning solution that’s capable of growing alongside them and adapting to their needs.
To offer a truly flexible experience and a future-ready foundation, the right applied learning solution will have scalability baked into its design from the beginning. These ten features are essential signs that the applied learning solution you’re looking at will be able to keep up with you as you grow.
To ensure that your users can find the right content in a sea of new materials, you’ll need to be able to structure and store information in a range of ways. Tagging content, for example, can help users find more of a specific topic or search for exactly what they need, while content libraries give users a curated space surrounding a specific job role, work project, or development path. With adaptable content management capabilities, you can create multiple interconnected catalogues that match the full variety of learning goals within your organization.
Users may be looking for different training options, some may be seeking certifications, and others may be upskilling for a new or expanded role. The path from A to B will be different for each, but structure and milestones foster a sense of progress and help keep users engaged. With customizable courses and learning paths, you can tailor users’ learning journeys to address their specific needs, skim material that they’ve already mastered, and guide them step by step to their objectives and the organization’s.
Customization is critical for addressing the training needs of your workforce—but customization is also a labor-intensive process, and it can’t do you any favors if you don’t have the bandwidth to accomplish it. Connected, intelligent features can help you manage the growth of your L&D initiative without sacrificing on quality. One key example is personalized learning: leveraging custom skill assessments to generate a learning path tailored to an individual’s experience and needs.
It’s virtually impossible to keep up with individual users’ learning progress even in a small business, and the challenge grows exponentially as you scale up. But beyond individual performance, in-depth reporting can tell you how your L&D strategy is faring as a whole: whether users are adopting the applied learning solution, which features are most popular, and whether key workforce skill gaps are being filled. Reporting helps you align your L&D efforts with organizational priorities and maximize the return on your LMS investment.
By integrating with your existing technology stack, an applied learning solution can synchronize user account information and organizational structure, and take advantage of established communication channels such as email. Working within preexisting systems reduces barriers to adoption and streamlines administration as your scope expands.
For a small organization or a single team, simple administrative capabilities may be enough at first. As your L&D strategy and your organization grow, though, your platform needs to accommodate more complex management systems. Learning managers may want to share course assignment and progress monitoring responsibilities with functional leaders, while department heads and organizational leaders may want visibility into workforce skills and trends. A robust system will allow for a range of administrative roles and permissions (and, in a nod to integration and automation, may even be able to synchronize role assignments based on other personnel systems).
Adoption of your applied learning solution within your workforce relies on reducing friction for your end users. To minimize the number of clicks and potential barriers between a user and the information they need, the interface should be clear, straightforward, and intuitive. Accessibility and quality-of-life features like transcripts, translations, bookmarking, and favorites also help users feel more comfortable on the platform and make it easy to come back again and again.
Leaders who are active in their teams’ learning experiences, assigning content and guiding development, will also naturally be interested in monitoring their progress. These metrics are key from a personal development standpoint, providing KPIs for managers to help their direct reports hit development goals. They’re also essential from a strategic perspective, giving leaders insight into the skills within their team, the status of projects, and even employee engagement and wellbeing. As the scope of your L&D initiative expands and responsibilities for learning management are shared with functional leaders, it will be critical for them to have access to both the assignment and monitoring sides of the equation.
AI tools have made it easier than ever to generate tailored recommendations, anticipate user needs, and even chime in with timely assistance. Features like intelligent searching and integrated tips ensure that as you grow, users maintain a steady connection to the most relevant information.
Adoption is just the first step in expanding the scope of your L&D strategy. To create sustained change, your applied learning solution needs to keep users involved, regularly inviting them back to complete courses, check what’s new, and connect with others in the organization.
Eagle Point’s flagship Pinnacle Series applied learning solution is designed from the ground up with an eye to the future. Pinnacle Series incorporates essential scalability features alongside an expansive library of learning content to keep your workforce consistently on the leading edge. To learn more about how a scalable applied learning solution helps future-proof your organization, and to see Pinnacle Series’ scalability features in action, request a demonstration today.
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