July 2022 E-Newsletter

Support System Update

Eagle Point Software’s support team is working to improve our support systems to provide higher quality and more timely technical support. We’re phasing the changes across our customer base and will continue to roll out new improvements over time. Thank you for providing your feedback to help us improve our overall solution and support systems!



Have you seen the latest content releases available in Pinnacle Series? Read more about them here, and then log in to Pinnacle Series to access them.

  • 3ds Max Arnold

We’ve launched a new content library covering MAX-to-A, a plugin that allows the use of the Arnold renderer directly in Autodesk 3ds Max. The new library includes five learning paths, 14 courses, and 54 video assets.  

  • Customer Service

We’ve added a new SCORM-based learning path on delivering effective customer service, including courses on establishing tone, addressing customer needs, creating return customers, and more.

  • Camtasia Basics

A new video production learning path on the basics of the Camtasia screen recording software is now live. This SCORM-based path includes courses on getting started with Camtasia, creating a video, editing basics, finalizing your video, and more.

  • SharePoint 365 Spotlight

The SharePoint library now contains nine SCORM-based learning paths covering various topics, including organizing documents and creating calculations.

  • Additional Content Library Updates

Additional updates have been made to the Fusion 360, AutoCAD Electrical, and AutoCAD libraries.


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